A Few Questions about the Mediator of the French Republic.
First of all, before contacting the Mediator of the Republic, you must make an initial approach to the government department concerned - requesting an explanation or contesting a decision - and noted that the disagreement persists.
Next, referral to the Mediator of the French Republic is not direct: you must go through the intermediary of a member of parliament, deputy or senator, of your choice. You put together a full dossier, with a clear account of your problem and all the documents relating to the case. You hand this dossier to the deputy or senator of your choice and he/she will pass it on to the Mediator if he/she thinks it appropriate.
However,the Mediator of the French Republic's delegates can settle a large number of problems directly and quickly.You can arrange to meet one of the delegates from your department by making an appointment over the phone or by going in person to their office - ie at an easily accessible organisation(legal information centre, public services centre, community welfare centre, etc) or to the prefecture.
If the delegate cannot settle your problem, he/she helps you to put together your dossier and directs you to a member of parliament who will pass it on to the Mediator of the French Republic.
